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* Task-Oriented.
* Integrated System.
* Modular Design .
* Object-Oriented, Graphical User Interface (GUI).
* Flexible Structure, Net-Centric.
To address the scope of your organization's operations and
processes, GTEC offers ExpertNet™ as both a Standalone Focus
Function Module, EN2000 SA, and an Enterprise System Full Functionality,
EN2000 ES.
EN2000 SA
* Addresses Specific Functional Need.
* Entry Level Solution.
* Contained Implementation Scope without Interconnectivity .
* Expandable Through Additional Modules (your organization can
move from the EN2000 SA solution to the EN2000 ES solution).
EN2000 ES
* Integrates Enterprise Operations.
* Common - Intuitive User Interface.
* Central Interconnected Data Structure.
Markets
Knowledge
Solutions
E-Support
Enterprise
Solutions
Knowledge
Solutions
Both ExpertNet™ 2000 ES and ExpertNet™ 2000 SA addresses
the need for well-structured shared data and intelligent /knowledge
based applications, integrated as a system, to deliver and accept
information specific to a given task.
ExpertNet™ 2000 ES and SA reason with information about
a specialist subject in order to automate the decision making
process through solving problems and making predictions. The
analyses that result from the use of ExpertNet™ provide
such insights as identifying trends, product failures, causes
of customer behavior, and patterns in vendor activity.
ExpertNet™ supports common activities that require higher
paid personnel with specialized training and skills, where the
most significant savings can be achieved through shared knowledge
based information system.
E-Support
ExpertNet™ offers exciting applications to support web-based
knowledge systems for industry as well as consumer markets (e.g.,
customer retention and management systems).
For manufacturing, Expert Net's™ Modular System Integrates
the Following Functional Areas:
* Equipment Configuration Management.
* Equipment & Process Documentation/Training.
* Maintenance & Troubleshooting Management.
* Support for Failure Mode Analysis.
* Parts Management.
* Illustrated Parts Catalog.
* Interfaces with Fab or OEM Inventory Control System.
* EDI and Electronic Commerce.
* Information Services Management.
In addition to Client-Server Architecture, ExpertNet™ migrates
to a highly scalable Internet/Intranet/Extranet Architecture
For consumers, ExpertNet™ 2000 offers the ability to
gather warranty and trouble shooting information. On-line Internet
and CD rom customer-support applications allow enhanced customer
satisfaction at greatly reduced costs for retailers. E-commerce
functionality in ExpertNet™ allows consumers to order parts
and products quickly and easily online. ExpertNet™ on CD
rom packaged with products allows consumers to troubleshoot product
repairs without the necessity of Internet access.
Enterprise
Solutions
ExpertNet™ 2000 ES employs bottom-up discovery-driven data
analysis tools to assist a range of end-user abilities and requirements
for:
1) collecting and retrieving enterprise-wide business information
and,
2) processing information efficiently.
ExpertNet™ 2000 ES provides a consistent, comprehensive
view of the enterprise over time, and permits business users
to employ common terminology and information standards throughout
the enterprise.
The System architecture of ExpertNet™ ES provides for
data to be shared by several functional areas including integration
to existing (legacy) databases to deliver specific, task oriented,
information under an easily accessible net-centric interface.
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