OneCARE
InterCard
Advanced
Logic Systems, Inc.
Graphco Technologies, Inc.
has established a 50% position in OneCARESM,
Inc.Under contract with OneCARESM, Graphco
is the exclusive provider of technology and database services
to drive OneCARESM solutions for business
and consumers.
OneCAREsm
OneCARESM will provide the platform and
services to allow companies to offer comprehensive self directed
on-line customer service solutions featuring the Company's unique
SMART System of Customer Care. OneCARESM
is differentiated in the market by the following:
OneCARESM's unique SMART Manual, is
a dynamic on-line training tool providing integrated troubleshooting,
operations, and repair procedures with integrated e-commerce
capabilities. Smart
manuals incorporate both nested diagrams and troubleshooting
/ how-to database content to make it easy to identify product
and parts needed. Once the part is identified, it can be securely
ordered through the e-commerce capabilities incorporated in the
smart manual. Natural Language Search engine makes trouble shooting
easy. Simulation, Animation and Multimedia allow the end user
to get a comprehensive, intuitive answer to their problem.
SMART System is a completely contextual customer service platform,
integrating the OneCARESM Smart Manual
with complementary applications designed to anticipate specific
end user product and support needs. SMART System provides relevant
problem resolution information and communication.
SMART System customer Benefits for Consumers:
* Personalized portfolio of products providing tailored expert
system support, designed with customer interest focus, operating
24 / 7 without waiting.
SMART System customer Benefits for Businesses:
* Reduced customer service operating expenses, increased customer
retention, strengthened customer relationships, enhanced market
differentiation and sales.
InterCard
InterCard specializes in high-performance
card-supported and cashless accounting systems characterized
by high standards and user friendliness, worldwide. InterCard
is a pioneer in the development of fraud-proof accounting methods
using value cards with a magnetic stripe. Today, InterCard
is a market leader in cashless copy control. Applications for
InterCard solutions range from digital signature to cryptography
to physical access control to library systems to cashless payment.
G-TEC is partnering with InterCard
as card systems and smart card technologies play an important
role in G-TEC's delivery of solutions to its customers worldwide.
Graphco Technologies, Inc.
has established a 41% ownership position in Advanced Logic Systems,
Inc., the developer and parent company of the Ask ALBERT intelligent
website for e-commerce. Graphco's VoicePass and ExpertNet
technologies, with core competencies in Biometrics and Expert
Systems, provide powerful and strategic synergistic potential
in partnering with key technologies from Advanced Logic (ALS).
Partnering with ALS, Graphco is finalizing plans for launching
the first e-commerce portal secured by biometrics. Advanced Logic
Systems is the recipient of a $1.4 billion contract, in partnership
with Bell Atlantic, Sprint, Lucent Technologies and Price Waterhouse
Coopers to provide a high bandwidth communication network for
the U.S. government.
Advanced
Logic Systems, Inc
The AskALBERT.com Portal consists of proprietary technologies
that have withstood the due diligence of third party businesses
and is currently used to integrate over 50 distinctive businesses.
The AskALBERT.com Portal seamlessly integrates third-party websites
while capturing and housing specific customer profiles.

Customers benefit from the AskALBERT.com Portal through:
* Enhanced product offerings and services.
* Increased market exposure (without incurring any additional
costs).
* Multiple revenue streams that extend beyond the customer's
line of business.
* Easy integration with any existing website.
Atlantex
Offers a Natural Language Text Search Engine that
enables searching for information on the Internet using natural
language text (as simple as asking the website a question in
your own words). Combined with AskALBERT.com's proprietary knowledge-base,
Atlantex rapidly locates products, services, and information
germane to each customer's unique requirements. Atlantex
offers several features that include:

* Seamless integration with an existing website.
* Automated toolkit for building a new website or enhancing an
existing website.
* Capable of Internet and Intranet operations.
* Easy customization.
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